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My license manager doesn't work...

Last post 06-19-2009, 20:02 by Justin. 1 replies.
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  •  06-15-2009, 4:10 29911

    My license manager doesn't work...


    My MetaStock is EOD version 10.1
    I forget to de-license during re-install my WinXP, after that, i cannot use product activation.

    Then my dealer helped me to send out e-mail to Metastock to deactivate...few days later...he replied
    Metastock deactivated my license already...but when i tried....still failed...

    Then he teached me to use Phone/Email License to get unlocking Key and install license....ok, then i tried...then, i remembered there was a box came out saying that the unlocking key successful something like that....

    However, when i used Internet De-activate again(i want to re-install my WinXP again), it said "The necessary license file is missing"....

    Now i  am trapped between activation and de-activation, activation said my license already registered but, deactivation said "The necessary license file is missing"....i don't know what to do.....Sad [:(]

    Pls. help!!

     


     

  •  06-19-2009, 20:02 29952 in reply to 29911

    Re: My license manager doesn't work...

    The "necessary license file" that is missing is simply a text file called License.txt. This file is created in the MetaStock folder when you perform an Internet Activate. It is not created when you perform a Phone/Email Activation.

    The only thing inside this file is your license number (without hyphens), i.e.:

    333334444455555

    If you create a text file in the MetaStock folder called License.txt and put your license number in it, you should be able to perform an Internet Deactivate. Of course it is possible that whatever prevented you from being able to Internet Activate could also prevent you from performing an Internet Deactivate.
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