Connection has been unsuccessful ever since I started trying, almost ten hours ago. Could anyone help?

Hi lw-

Has your connection ever worked?  Did you enter your login info correctly during installation?  You should be able to chaeck your login credentials from the toolbar VIEW | DATALAYER | LOGIN | BRIDGEFEED | USER.

Sometimes we've had reports of new accounts not being authorized despite doing everything correctly.  A call to Equis Sales will clear it up.  They have the authority to change your account status.

HTH,

G

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Traders' Consortium

Hi,
if i start QuoteCenter, a window BF-BridgeFeed says:
All connection attemps have failed...

StorkBite:

Has your connection ever worked? 

Yes i did a subscription change today with equis from EOD to QuoteCenter and it was connecting after QuoteCenter installation.

But now it failes. I dont remember exactly if i had a software-chrash and this is the reason? What should i do?

StorkBite:

  You should be able to chaeck your login credentials from the toolbar VIEW | DATALAYER | LOGIN | BRIDGEFEED | USER.

Which toolbar? I can't start QuoteCenter!

StorkBite:

Sometimes we've had reports of new accounts not being authorized despite doing everything correctly.  A call to Equis Sales will clear it up.  They have the authority to change your account status.

My Subscription is Active

Details
Product: QuoteCenter Worldwide Futures, Commodities, & Derivatives Data M
Status: Active
Description: $135.00Monthly subscription

Thanks

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New with QuoteCenter & MetaStock
English ist not my native language

Security settings are more than likely the culprit.  QuoteCenter connects through port 14000, so if you have any hardware/software firewalls they may be blocking this port, preventing you from connecting.

It is sometimes just to try often enough, somebody sad. And well today at the first time i got a connection.
I will remember the port Nr., if i will have other problems.
Thanks

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New with QuoteCenter & MetaStock
English ist not my native language

Also, if I get the occasional 'connection bridge attempt failure' I find that it continues to fail on subsequent attempts.  The easiest way I have found to correct it is reboot the computer.  That seems to fix it.