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Cannot print charts

Last post 07-27-2009, 18:29 by superdisco. 2 replies.
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  •  07-26-2009, 20:48 30273

    Cannot print charts

    I'm using Metastock 10.1 on Vista64.  I have an HP Laserjet 3030 that prints from many other programs on the same machine.  When I try and print charts from Metastock, I get the following message:

    "A default printer has not been defined.  Use print setup to choose a printer"

    The HP Laserjet appears in the print dialog box  with all the printer's details. Also when I try to print preview, i get no dialog box and no preview.

    Any ideas on how to fix this?

    Thanks
    Stu

    "Do not try to think outside of the box. That's impossible. Instead, only realise the truth. There is no box."
  •  07-27-2009, 8:57 30288 in reply to 30273

    Re: Cannot print charts

    I am not a Vista user, so take this with a grain of salt...

    See if this helps http://support.microsoft.com/kb/941962/en-us, and I'd also update your HP printer drivers as I have read about similar problems for HP printers on Vista machines.

    Is your printer an attached printer or a network printer?

    Failing any of the above, I'd ring Microsoft Support.



    wabbit Big Smile [:D]




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  •  07-27-2009, 18:29 30296 in reply to 30288

    Re: Cannot print charts

    Thanks Wabbit.  I'm using a netgear wireless print server.  I'll take a look at the info above and see if that works.

    Cheers,
    Stu

    "Do not try to think outside of the box. That's impossible. Instead, only realise the truth. There is no box."
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