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Downloader for Reuter Data hanging

Last post 04-23-2009, 22:39 by Tony Wong. 2 replies.
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  •  01-02-2009, 17:49 28576

    Downloader for Reuter Data hanging

    Has anybody had this problem before?

    I am new to MetaStock and I am yet to complete a download of Data. Downloader starts properly and seems to run OK for half an hour and then it hangs whilst downloading a price for a security.

    I have 20GB free on my drive

    My internet is connected properly as I can browse and use Internet Explorer as Downloader is hanged

    Can anybody help?

  •  01-12-2009, 14:37 28646 in reply to 28576

    Re: Downloader for Reuter Data hanging

    If it hangs for more than 3 minutes, it is generally an FTP related problem.
    Reuters Datalink is in the process of upgrading. Contact support and see if it may be possible to be part of a Beta test for the new servers (let them know of the problems that you are experiencing...)

    Trader Joe
  •  04-23-2009, 22:39 29535 in reply to 28576

    Re: Downloader for Reuter Data hanging

    The server is not stable, your downloader would hang if the server did n't response properly.
    Just stop the downloader or close it, retry If you think the server is not busy.
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